[revised on 28/07/2023]

Privacy policy

this privacy policy outlines the manner in which fabapps lab private limited (”fabapps, us, our, we, simpy cue”) collects, handles, and discloses the information we receive from the users (”you, your, user”) when they access our services through our platform simply cue app’s website and mobile application.
‍we truly value the trust you have placed in fabapps and we are committed to undertake the highest level of security standards to safeguard your information. this privacy policy covers the personal information we collect  from you, how we handle that information and with whom we may share the information.
‍this privacy policy applies to all the users of the platform, website, mobile app and is an integral part of our terms and conditions. this privacy policy constitutes a binding legal agreement between you and us. by making use of our website, mobile application, services or otherwise indirectly interacting with them you agree to this privacy policy.

‍fabapps reserves the right to change, update or modify all or some part of this privacy policy as and when required. we will notify you of the same by updating the date on the top of the document, we may additionally also send you notifications or sms for the update. your continued usage of the services, website, mobile app following any update in the policy suggests your agreement to the changes. we however suggest you to review the policy periodically and if you are in disagreement with any of the terms of the policy please stop the usage of the simply cue app platform, services, website, mobile app.\

Information collection

Information you provide

from our users we collect the following type of information when they make use of our services. information gathered during the signup/registration process, onboarding process, name, email address, contact number, age, gender, password, geographic location, profile picture. we however mark the information as required and optional and you may choose to not provide the information which is optional in nature. when you choose to get your profile verified by us you are required to share with us you identity proofs which include the government identification number, links to social profiles. we collect this information only to verify your identity and list you as a verified user on our platform. to additionally utilise the monetization option available on our platform for the creators you will be required to provide us with your bank account details and pan information. this information is a part of the extended services you are willing to utilize through simply cue app and will be used by us to disburse your earnings to your respective bank account. if you plan to buy subscription in our platform you are required to provide the payment information which includes upis, credit cards, netbanking and other wallets. if you send us personal correspondence like emails we use that information to assist with your query/complains. using the information you share with us we may send you offers based on your interests and behaviour on our platform.

Information we collect

to enhance the user experience on our services including the website, mobile app, social pages we may automatically track certain information about you based on your behaviour on our platform. this information is non-personal and non-identifiable and is used by us for our internal research on our user’s demographics, interests and behaviour, and helps us in enhancing the experience of our services.

we (and our third-party partners and service providers) make use of cookies on our services to help us analyse the user flow on the platform and also better your experience. cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular. however, this is completely optional and completely at your discretion. you may choose to disable the cookies, however it will impact your experience on our platform.

Use of this information

the data you provide to us and the data we collect from you may be processed by us as may be required. we use the data to:
1. provide better services to our users
2. improve the user experience on the platform, website, app
3. personalise the content shared with you based on your preferences
4. improve the product quality
5. creating and pitching relevant offers
6. enforce our terms and conditions regarding the usage of our services
7. regular monitoring and analysis of the usage trends of our services
8. detect, investigate and prevent any fraudulent transactions, spams and security issues to safeguard your data.
9. maintain your records for the internal purposes
10. communicate with you in relation to the queries, complaints and other administrative matters.
11. gather your feedback and consult you for the effective usage of the platform and its features. 

Disclosure of this information

fabapps/simply cue does not sell your data to any third parties. however, under certain circumstances we may share this data without notifying you as set forth:
1. to our customer facilitation team so they can access your records and provide support regarding any queries or the complaints raised by you.
2. to any other person, who perform services on our behalf, including billing, cashbacks, survey administration, reconciliation, complaint management, technical or customer support and provision of email and data analytics.
3. in the event that we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of a part of our assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (such as due diligence), some or all other information may be shared or transferred, subject to standard confidentiality arrangements.
4. to engage third party companies or individuals as service providers or business partners to process other information and support our business. these third parties may provide virtual computing and storage services.
5. with our corporate affiliates, parents and/or subsidiaries with respect to other information provided by the customer.
6. to protect and defend the rights, property or safety of the company or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
7. if we are required to do so by law, regulation or legal process, such as a court order or in response to legal requests by government agencies or any other authority under law or when we believe disclosure is necessary or appropriate to protect national security and public interest or to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual unlawful activity.

Link to other sites

simply cue platforms may link to other websites that may collect personally identifiable information about you. fabapps/simply cue is not responsible for the privacy practices or the content of those linked websites.

Children privacy

we do not knowingly collect personally identifiable information from anyone under the age of 18. if you are a parent or guardian and you are aware that your child has provided us with personal data, you can contact us. if we become aware that we have collected personal data from children without their parental consent, we take necessary steps to remove that information from our system.

Choices & rights

Account information

you may update and correct certain account information you provide to us at any time by logging into your account. you may delete or deactivate your account by using the application, but note that we may retain certain information as required by law or for legitimate business purposes. we may also retain cached or archived copies of information about you for a certain period of time. you may send your request(s) by email to deactivate/delete your personal information.
mobile push notifications
with your consent, we may send promotional and non-promotional push notifications to your registered mobile device. you can deactivate these notifications at any time by changing the notification settings on your mobile device.

Data retention

fabapps lab private limited will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. we will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. fabapps lab private limited will also retain usage data for internal analysis purposes. usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.


this privacy policy shall not apply to any unsolicited information you provide to us through the our website/simply cue app or through any other means.


the security of your personal information is important to us and we follow all industry standards to protect it. we use reasonable, appropriate technical and administrative industry safeguards to protect information from unauthorised access, use, loss, misuse or unauthorised alteration. we ensure that the third party service providers take appropriate security measures to protect personal data in line with our policies.

Changes to policy

the privacy policy is subject to revision at any time, as determined by fabapps lab private limited, without notice, and any changes are effective immediately upon being posted on the website/app. your continued use of the our website/simply cue app, following changes to the privacy policy, will constitute your acceptance of those changes. we urge you to read this privacy policy in its entirety and to periodically check this page to understand how revisions to this policy affects the use of their information. fabapps lab private limited shall not be liable for any failure or negligence on your part to review the revised privacy policy before using our website/simply cue app. if you do not wish to acknowledge or accept any updates to this privacy policy, you may discontinue use of the our website/simply cue app.

Contact information

if you have any questions or concerns about our privacy policy, you may contact our grievance redressal cell:-
‍email id- support@simplycue.com